【Excellent service deeds】Sany "lonely brave" - Zhang Qianqian

Zhang Qianjin is a service engineer at Sany Heavy Equipment Xinjiang Branch, and since August this year,He took the initiative to take root in the Turpan region, running between the three production mines of Tongtai, Yutian and Panji, guiding the installation, commissioning and assembly of new equipment, eliminating the failure of old underground equipment, coordinating the allocation and delivery of accessories, and going underground once every 2 times, which effectively guaranteed the normal development of the customer's excavation work during the epidemic.

    Xinjiang Tongtai Coal Industry Co., Ltd. (hereinafter referred to as "Tongtai Coal"), located in Tuoxun County, Turpan Prefecture, is a representative mine of Zhongtai Group.In order to improve the tunneling efficiency of the new roadway, the mine decided to urgently use a Sany EBZ160M-2 windlass that had been idle for more than a year.In order to meet the needs of the mine to let the windlass go down the mine as soon as possible, Zhang Qianqian decided to give up the rare three-day Mid-Autumn Festival holiday, and began to drive to the mining area on September 10, but at this time the Turpan area was in the epidemic control period.

This is the first time that Zhongtai Group's coal mines have used windlass equipment, so whether it is the commissioning and installation of the equipment, or the dismantling of the mine, the mine has paid great attention to and attached great importance to it, including Zhou Jianhua, Secretary of the Party Committee and Chairman of the Board, and Li Xuanwang, General Manager and other leaders have come to the installation and commissioning site for many times to guide the work.After seeing Zhang Qianqian leading everyone to dismantle, debug and assemble equipment again and again against strong winds and wearing single clothes, Zhou Jianhua, Secretary of the Party Committee and Chairman of Tongtai Coal Mine, instructed: "Coordinate a new set of Zhongtai Group's autumn tooling to the service engineer as soon as possible, arrange to live in the dormitory with the best heating, and ensure the food and rest of the service engineer." ”

Jia Xingtai, deputy secretary of the Party Committee of Tongtai Coal Industry, gave a very high evaluation to Zhang Qianjian: "I really didn't expect that Sany's service engineers would be so persevering, so hard-working, so hard-working, and living and working with us." During the epidemic, many mines were forced to reduce production.The Tongtai Coal Mine can maintain safe and stable operation, which is inseparable from the support of Sanyand there is a credit for moving forward."

Since September 10th, Zhang Qianjin has been stationed in the Kralkali area, and as a service engineer of Sany, he has won the deep trust of customers with his responsibility.During this period, several equipment and mechanical failures occurred in Yutian and Panji coal mines in the same area, and Zhang Qianjin rushed to Yutian and Panji coal mines overnight many times to go down the mine to eliminate equipment failures as soon as possible. In order to ensure the normal excavation operation, he followed up the roadway excavation many times, dealt with unexpected problems in real time, and taught and explained common faults and treatment methods on the spot.Recently, Zhang Qianjin organized two online and offline trainings, which were comprehensively taught to more than 70 staff members in three mining areasTBMsM&E knowledge, maintenance skills, spare parts selection and common fault analysis and repair.

In Sany, there are thousands of "lonely braves" like Zhang Qianqian, who practice Sany people with practical actionsThe service concept of "exhausting all means to achieve the service to the point of no return".Win the trust of customers with professionalism and sincerity, and write more moving with persistence and sweat.