All the way! Congratulations to the excellent service engineers of Sanyi Road Machine!

Mountains and rivers into the arms, generous rush; The clouds are coming, and thousands of miles can be expected. On the evening of February 28, Liang Wengen, Chairman of Sany Group, and other directors and executives, as well as representatives of Sany employees from 37 branch venues around the world, gathered online and offline to hold the annual Trinity Day Commendation Party to celebrate the grand ceremony of the exclusive Sany people.

At the commendation party, Du Jiankai of North China of Sanyi Road Machinery won the award of "Excellent Service Engineer of Sany Group", and a total of 6 service engineers from Anhui and Zhejiang Li Jielin, Anhui and Zhejiang Peng Kailong, North China Ding Hao, Southwest Dai Gehua, Jinmeng Zhao Decun and Hunan and Jiangxi He Chong won the award of "Excellent Service Engineer of Pump Division".

Excellent service engineer of the group

North China Du Jiankai

Since joining the company in 2011, Du Jiankai has been engaged in Sany after-sales work for more than ten years, and has won the outstanding service individual award of the branch for many times.

In 2022, there were no customer complaints, no bad service reviews, no violations, timely arrival, and a completion rate of 100%; For three consecutive years, the sales of spare parts have exceeded one million, and the collection rate has reached 100%. Work diligently, conscientiously and responsibly, and communicate with customers, so that customers can deeply recognize Sany's brand image, from complaining to successively purchasing stalls, pressing, milling and other pavement equipment, and becoming Sany's die-hard fan customers.

Excellent service engineer of the business department

Li Jielin in Anhui and Zhejiang

Since joining the company in 2007, Li Jielin has been engaged in Sany after-sales service for more than ten years. No customer complaints, no bad service reviews, no violations, and full scores in customer online satisfaction; 150% completion rate of accessories sales tasks; Organize 4 customer trainings in the region every year; Trained 1 after-sales trainee engineer.

Set up a Douyin account, and released more than 20 videos of the company's various products maintenance and product positive energy, which were followed by more than 2,000 people.

Anhui Zhejiang Peng Kailong

Since joining the company in 2011, Peng Kailong has been engaged in Sany after-sales service for more than ten years, with no customer complaints, no bad service reviews, no violations, and a full score of timely arrival and timely completion; Accessories sales of more than one million yuan, steady growth for five consecutive years; Three newcomers were trained to contribute to the construction of the branch service team.

North China Ding Hao

Since joining the company in 2010, Ding Hao has been engaged in Sany after-sales service for more than ten years, without customer complaints, no bad service reviews, more than 10 customer banners, and accessories sales of more than one million for 4 consecutive years; No customer complaints, no bad service reviews, no violations, one-click call, timely arrival, timely completion rate, and service efficiency are all full marks, and the urgent needs of customers.

Southwest Dai Gehua

Dai Gehua joined the company in 2010 and has been engaged in Sany after-sales service for more than ten years. There are no customer complaints, no bad service reviews, no violations, and the full score is reached in a timely manner; 12 rationalization suggestions submitted annually were adopted, 61 orders were assisted and supported by other service engineers in the region, and the cause of Sany was shining and enthusiastic to help colleagues.

Jin Meng Zhao Decun

Joined the company in 2020, Zhao Decun has been engaged in Sany after-sales service for two years, with full scores in customer online satisfaction, no customer complaints, no bad service reviews, and no violations in the year.

Responsible for the service work of Ordos City, mainly serving:Mining gradersThe working environment is poor, the equipment failure rate is high, and the timely completion rate of 100% orders ensures the attendance rate of the equipment, which is well received by customers.

More than 30 rationalization suggestions were put forward for mining grader products, making outstanding contributions to the improvement and research and development of mining graders.

Xianggan He Chong

He Chong joined the company in 2016 and has been engaged in Sany after-sales service for six years, with full marks for one-click call and timely arrival, no customer complaints, no bad service reviews, and no violations; Exceeded the annual parts sales task.

The region supports the research and development of 4 prototypes, devotes itself to the cause of Sany, loves and dedicates to work, and creates a guardian of customer equipment.

Operate with heart and practice Sany's service commitment; Stick to the original intention and achieve greatness with the ordinary. Sweat-soaked overalls under the scorching sun, frosty and rough hands in the cold wind, gloves soaked in equipment oil in the middle of the night, Sany people practice the service tenet of "everything for customers, everything for customers" with practical actions.

A little starlight converges into a galaxy, and a trickle makes a surging river. In line with their devotion to the service cause, with the passion to face difficulties and the determination to overcome all difficulties, the service of Sany has become a golden signboard.

"With a paranoid attitude, the service will be incomparable" This is the motto of Sany service, and it is also the pursuit of all service engineers of Sany service. Sanyi Road Machine does not forget its original intention, we have been on the road!