Quality service|The relay hand of urban construction

Exhausting all means to provide customers with unparalleled service is the creed of every Sany after-sales service engineer, where the customer's needs are, where there is a service person. There is such a group of employees in Sany Pile Crane, who have been fighting on the front line for a long time, without fixed rest days, engaged in ordinary work, and spent countless days and nights with sweat and hard work to build our beautiful city together. They are our amiable and respectable after-sales service engineers!

This year is the third year of Huang Xiahui's after-sales service, Huang Xiahui has a bachelor's degree, and his colleagues usually call him a scholar. He is diligent and studious, following his master to learn from the screw, holding a wrench during the day, learning theory and listening to online classes at night. From ignorance of rotary digging to after-sales maintenance, it only took him half a year and soon won praise from many customers.

In 2022, Sany Service Journey, Huang Xiahui, as an inspection service engineer, will be in Fujian Xinjingrui Company 235Rotary drilling rigsWhen doing maintenance inspections, carefully in place, it was found that the customer's mast disassembly and assembly screws were not locked, and the shutdown and installation eliminated the potential risks, and at the same time, the user was trained in the operation and maintenance of the unit, and the customer was very satisfied with Sany after-sales. Through contact with Sany after-sales service, customers fully recognize the brand of Sany, and after abandoning other equipment, all the purchase of Sany rotary digging, excavators, cranes, crawler cranes are also Sany brand.

In July 2022, the customer purchased the first batch of SR275 from our company, and the equipment arrived at the construction site the night before the start time. In order to ensure the success of the first pile of 275, Huang Xiahui and his colleagues rested on the service vehicle after the commissioning was completed until the equipment was under normal construction. Huang Xiahui used the company's AR technology to connect with the construction engineer of the research institute on site to remotely guide the operator to complete the pile test to ensure the smooth delivery of the first batch of 275 equipment! Lay a good foundation for China IV 275. The customer recognized it very much, and then also purchased 4 sets of Sany rotary digging.

Huang Xiahui is the epitome of the entire Sany service team, silently paying in ordinary positions, and contributing to the construction of the country with his own strength.