Quality Service | Small technical changes, big achievements

One day, the service engineer Deng Yuan received a call from the customer, the customer's equipment had a problem, and the engineer Deng Yuan immediately set off to the customer's construction site after understanding the situation.

Arriving at the site, the customer said that the construction period was tight and the reason must be found as soon as possible to resume construction, and the engineer communicated with colleagues in the research institute in a timely manner, and quickly finalized the technical transformation plan in only one hour. Faced with a tight timeline, our service engineers sprang into action.

In order to solve the problem for customers more efficiently, the Hangzhou office coordinated a service engineer again, and immediately began to race against time to transform the work, in order to ensure that the equipment can resume construction the next day, without delaying the progress of the customer, two service engineers have been working until 6 o'clock in the morning, and won more construction time for customers. Let the customer's project be constructed on time, and the customer recognizes Sany's service very much.

"The customer's praise makes me feel ordinary and great; The applause of the customers makes me feel simple and fiery"In the face of the recognition of customers, we feel warm.