Cloudy, rainy, typhoon... Sany Road Machine enthusiastically serves customers every day!

A few days ago, the 2023 service of Sanyi Road Machine has been officially launched nationwide. It is reported that this large-scale service inspection activity will last for three months, covering 13 regions across the country, aiming to deepen customer service, solve problems for customers, and further improve customer experience and satisfaction.

In early September, this year's No. 9 typhoon "Sula" struck and landed in the coastal area of the Guangdong-Hong Kong-Macao Greater Bay Area. Even if it is pouring rain and strong winds, the service team of Sanyi Road always adheres to the customer first, and joins hands with Guangdong Luhua to carry out the service journey - "equipment operator technical training and exchange meeting" to answer questions and solve problems for customers.

The technical training for equipment operators covers 3-meter pavers,4.5 m paverThe basic operation of popular products such as the new 8.2-meter fully telescopic paver, 3-ton "small steel cannon" roller, 5-ton combined roller, 0.5-meter milling machine, 2-meter milling machine and so on, and also brought customers remote control operation training and explanations.

From the basic operation, daily maintenance and construction skills of the equipment, the Sany service team has done systematic, comprehensive and detailed training for customers to improve the operation and maintenance skills of customer operators, improve the efficiency and safety of equipment use, and create greater value for customers.

The customer said that the service team of the Sanyi Road machine carried out this training rain or shine during the typhoon, and was deeply moved, and the service engineers and technical experts came to the scene to carry out training for the operators, bringing a lot of dry goods, and also allowing the front-line operators to have a better understanding of the equipment and master more skills, and were very satisfied with the content of this training.

The service engineers of Sany Road Machine are even more enthusiastic: the team will also live up to customer expectations and make Sany after-sales service unparalleled! As long as customers have needs, there will be three people on the front line, even if the level 17 typhoon cannot stop the pace of three people serving customers, the best time is on the road. No matter how big the typhoon is, it cannot stop the commitment to customers, and "everything for customers, everything for customers" is the biggest purpose of Sany Service.

I believe that with the efforts of Sany service personnel, under the development of activities such as service miles, customer exchange meetings, and operator training, customers' trust in Sany will become higher and higher, and the reputation of Sany service in the industry will get better and better.