挖机
Ask for a price Online store
Service Hotline 400-8878-318
挖机
Ask for a price Online store
Service Hotline 400-8878-318
Sany Heavy Industry Sany Heavy Industry Co., Ltd. (SH:600031)
Trinity International Sany International (HK:00631)
Sany Renewable Energy Sany Renewable Energy (SH:688349)

Hand in hand, serve with heart! Sany Service trains road machinery knowledge for Thai customers!

  • 2023.11.06

Urban road construction is a key component of a country's infrastructure construction, a driving force for urban development, and a key factor for the rapid development of urban economy.


For developing countries such as Thailand, accelerating the development of road construction and increasing investment in urban road construction can effectively alleviate the congestion of urban living environment and significantly improve the quality of life of residents. However, the use and maintenance of road machinery is often a headache for customers.




Arrisara Group, based in Samut Prakan province in central Thailand, recently purchased three new Sanyi Road machines for road construction and renovation in the province.


Arrisara Group is the first time to purchase and use Sanyi Road equipment, the operation of the equipment is not very familiar, in order to bring the ultimate service experience to customers, Sany immediately sent excellent service engineers to the customer's construction site, deep into the front line, to provide customers with professional training and technical support.




Professional training and skill upgrading


The three models in this training are SSR120C-10Compactors, SPR160C-8 rubber rollers and SMG200C-8 motor graders, all of which are the main road machinery products in Thailand.


When they came to the customer's construction site, Sany service engineers taught the customers the operation and use skills, maintenance processes and key points, as well as safe operation knowledge in a cordial and professional manner, in the form of discussion and practical operation, and gave detailed answers to the questions raised by the customer's boss and operator.


The teaching and improvement of this skill can help Thai customers quickly master the equipment operation skills, improve the operation skills, and also enhance the relationship between Sany and the customer.




Solve problems and ensure work


Whether it is equipment troubleshooting, operation skills adjustment, or customers have doubts about the maintenance of equipment, Sany's service engineers can always respond quickly and go to the front line of customer service to provide solutions.


We not only solve immediate problems, but also provide long-term technical support to ensure that customers have no worries in the use of road machinery. "The service will be done to the point of no return", and it is precisely with such intimate quality service that Thai customers are full of confidence to continue to promote road construction projects, and "double praise" for Sany's equipment and services!




Each service of Sany is not only technical training, but also a combination of wisdom, professionalism and care.


The service engineers of Sanyi Road Machinery are full of enthusiasm and attentive service, disseminate road machinery knowledge, escort customer construction, and jointly promote the prosperity and development of road construction in various countries.


Under the wave of international development, Sanyi Road Machinery has always been moving forward hand in hand with customers to build the road to the United States, and amaze the world's attention with "Made in China, the country's important weapon"!

Recommended products

SSR220C-10H

Sany's latest C10 National IV roller is a new product
Road machineryQuality serviceCustomer Stories