Service Pioneer | Fighting against 25m winds, they are the most admirable heroes

As a service engineer, you must have such awareness and preparation, and dare to walk alone late at night, otherwise don't come. Serving with heart is not a slogan, but a kind of responsibility and responsibility.

At the beginning of the year, the land in the northeast was still covered with snow. Liu Ruipeng, a service engineer, had just finished preparing for lunch when a rapid phone rang called him back to the battlefield of work: to carry out the technical transformation of a 100-ton crawler for a 100-ton crawler in the Xing'an League Wind Farm in Inner Mongolia.

The site was an unprecedented challenge, with an average wind speed of 25 m/s, making it very difficult to stand in the wind. However, Liu Ruipeng was very aware of his mission and responsibility, and with his tenacious will, he fought for five hours in a row and successfully completed the installation of the rotary valve. Subsequently, under the cold wind and sub-zero low temperature, the inspection and commissioning of the equipment were completed to ensure the normal operation of the equipment.

Liu Ruipeng shipped spare parts for customers

On this day, Tong Jinfeng just completed the 160TB boot service, returned to the company is 11 o'clock in the evening, is about to return to the residence, received a customer a 100 tons of crawler crane oil bulk motor fuel injection, servo pressure high alarm call for help, if can not be dealt with in time, the progress of the project will face delays. The customer's anxiety was beyond words, and he desperately hoped that Tong Jinfeng could arrive at the scene as soon as possible.

Faced with the urgent needs of customers, Tong Jinfeng did not hesitate at all and immediately drove to the construction site. After six and a half hours of overnight travel, I arrived at the scene at about 5:40 a.m. the next morning. The customer said with confidence: "With you to serve the guarantee, I have the bottom in my heart!" ”

With excellent professional skills and rich experience, Tong Jinfeng quickly replaced the new motor seal and adjusted the servo pressure. At 7:30 a.m., the equipment was restored to normal condition, ensuring that the progress of the project was not affected in any way.

Tong Jinfeng conducts equipment inspection for customers

Liu Ruipeng, as a post-90s generation, has been in the service post for seven years, with the professionalism of always being ready and responding at any time, fearless of the cold.

Tong Jinfeng, in a race against time, gallops in the rain, even if he passes by, he will stop and conduct a detailed inspection of the customer's equipment.

Behind the smooth operation of every piece of equipment, a professional service team is inseparable. They are always ready and respond quickly, working day and night, silently, always adhering to the original intention of "customer first", and building a solid line of defense for the equipment. In their rustic words:"As a service engineer, you must have such awareness and preparation, and you must dare to walk alone late at night, otherwise don't come. Serving with heart is not a slogan, but a kind of responsibility and responsibility. ”