600 kilometers of plateau journey, Sany service to ensure the safety of equipment!

In the southeastern part of the Tibet Autonomous Region, in the southeastern foothills of the Himalayas, there is an important border city. It is bordered by the Indo-Occupied Luoyu region in the east, Bhutan in the west, and India in the south, with an average altitude of about 5,000 meters. But in this challenging land, there are always 31 people who interpret responsibility and responsibility with actions.

At 10 o'clock in the evening, after a busy day's work, Chen Deshun, an engineer who had just returned to the Shannan service outlet, received a call from a 100,000 urgent customer before he had time to catch his breath. A SY245 excavator was under construction in Cuona County, and an avalanche broke out at night, and the entire machine was ruthlessly buried. The customer was anxious and urgently needed service personnel to go to the scene immediately to rescue.

Hanging up the phone, Chen Deshun did not hesitate at all. Although the accident site was more than 600 kilometers away from the outlet, he had to climb over two snow-covered mountains on the way, the road conditions were completely unknown, and the other service personnel had not yet returned to the team, he still firmly replied to the customer: "Let's go now!" After simply preparing the snow chains, he plunged headlong into the night.

At 2 a.m., snow was blowing and the world was covered in snow. On the roadway, there is a mountain of snow, and the car driving on it seems to dance on the ice, and the slightest mistake will deviate from the direction. The steering wheel became extremely heavy in Chen Deshun's hands, difficult to control, and even if he stepped on the accelerator deeply, the speed of the car could not be increased. He could only widen his eyes and concentrate on moving cautiously at almost turtle speed. Due to the heavy snowfall, there are long queues of vehicles on the road, and every minute of this night seems to be extremely long.

After a 12-hour arduous trek, Chen Deshun finally arrived in Cuona County at 10 a.m. the next day. When the customer saw him who was tired but his eyes were resolute, his eyes were full of shock and emotion, his eyes were red, he held his hand tightly, and kept thanking him.

At this time, a day and a night of heavy snow had completely buried the excavator. In order to minimize the customer's losses, Chen Deshun did not take a break, and immediately threw himself into the work of finding the location of the equipment, and then began to dig non-stop. After four hours of unremitting efforts, the buried equipment was finally rediscovered. However, due to the huge impact of the avalanche, the appearance of the equipment was seriously damaged.

Chen Deshun is well aware that the environment at the site is still dangerous, and another avalanche could occur at any time. He raced against the clock, constantly clearing the snow from the equipment and carefully checking the condition of the equipment. When he nervously powered on and started the engine, a miracle happened - the engine started right the first time! Everyone present was stunned, unable to believe that the equipment could still function normally despite such severe damage. Chen Deshun drove the equipment to safety steadily.

In this rescue operation, Sany excavator withstood the test in extremely harsh conditions with excellent quality, and the Sany service team represented by Chen Deshun practiced the commitment of "customer demand is the first" with practical actions. In the snowy plateau at an altitude of 4,600 meters, in the face of the obstacles of wind and snow, Sany Service has never flinched. With fearless courage and tenacious perseverance, they have walked forward bravely in the midst of difficulties and obstacles, lighting up the light of hope for customers and creating an immortal monument of reputation for the brand.