During the Spring Festival holiday, the wind and snow were severe and cold, and the three have been serving efficiently and responding to the responsibility

During the Spring Festival holiday, when everyone was immersed in the joy of family reunion, they chose to stick to their posts and work more than 12 hours a day to provide customers with high-quality services. This professionalism has won high praise from customers, "three services respond in a timely manner, and think about customers everywhere." ”

North China minus 20 degrees direct service efficient response warms people's hearts

In the harsh environment of minus 20 degrees Celsius in North China, they are committed to providing customers with high-quality and efficient services, and regard this as their duty and honor.

Gao Peng, a direct service engineer, received a rescue request at 23 o'clock in the evening, arrived at the scene after 6 hours and 400 kilometers, only rested in the service area for 2 hours, and followed the car for 5 hours after troubleshooting, so as to enhance the customer's recognition of the three services. Li Aoran of Caofeidian Direct Service Center had frozen numb fingers during low-temperature operation, but he still focused on the operation, just to resume the operation of the vehicle as soon as possible. Qiao Peng was stationed in Liaoyang, and on the third day of the first lunar month, he did not forget to take the initiative to comfort the customer fleet and pay attention to the operation of the vehicle, which deeply moved the customer.

Xinjiang's snow-capped "best partner" guards the operation

In the harsh environment of more than ten degrees below zero and eight winds in Xinjiang, the two groups of "best partners" Chen Guang and Zhang Mingxin, Li Xuexi and Xiao Feng perfectly demonstrated the professionalism and dedication of the three uniforms.

Chen Guang and Zhang Mingxin were stationed at Naomaohu Lake in Hami, responsible for the security of 450 Sany electric cards, insisted on going out to rescue even if they were infected with the flu, gave up eating Chinese New Year's Eve on Chinese New Year's Eve, and even slept in the warehouse so that they could leave at any time. Li Xuexi and Xiao Feng were stationed in Urumqi to ensure the operation of 8 fleets, and took the initiative to check the vehicle batteries and disconnect the negative electrodes for customers to ensure smooth operation in the coming year; Rushed to the scene in a fog with visibility of less than 3 meters, and arrived at the station at 1 a.m. to complete the rescue.

Heavy snow and cold wind in Henan to ensure "zero stoppage" of vehicles

During the Spring Festival, Henan encountered heavy snow and extreme weather, and the direct service engineers stuck to their posts to ensure the normal operation of the vehicles.

Li Mengnan, who is stationed in Luoyang, is responsible for the operation of 160 Sany electric cards, driving 80 kilometers in heavy snow and fog, dealing with faults at the first time, and is highly praised by customers. Zhao Hongxun ensured that more than 400 vehicles in Zhengzhou were not suspended, and they still rushed to the scene as soon as possible in the cold wind of minus 5 degrees. Lang Haiyan traveled to Luoyang and Xinxiang, coordinated the trailer and took the initiative to deliver the customer to Zhengzhou safely for the Chinese New Year, winning the deep gratitude of the customer.

Whether it is a complex and changeable construction site or a remote and difficult working environment, the three-service team always adheres to the concept of "customer first" and escorts the operation of customers. It is this responsibility and mission that has become the driving force for them to move forward. In the future, Sanzhong Service will forge ahead, create greater value for customers, and set higher standards for the development of the industry.