Guarding the mountains and rivers without boundaries and serving thousands of miles | Sany Offshore Engineering 25 years of inspection activities

Across mountains and seas, the mission must be achieved

    Sany Offshore has always adhered to the mission of "quality changes the world" and empowered customers with excellent products and services. We use a "service of thousands of miles" inspection activity across mountains and seas to write the original intention of "everything for customers"!

With excellent quality, achieve customer value

    During the inspection, the Sany service team communicated with the customer and learned that the station was inspectedreachstackerIt was put into use in 2009 and has 16 years of "working experience" and 45,000 hours of operation. This equipment is still the main equipment of the customer's operation.

    Coincidentally, in another customer's yard, there is also an "old" forklift, which has been operating for 15 years and has a total of 39,000 hours.

    "The reliability of Sany equipment is high, and the annual inspection service further ensures that the equipment can operate stably for a long time." The customer said.

The responsibility behind the mileage number

    5,116 equipment meticulous inspections, with a cumulative journey of 143209 kilometers!

    Along the way, the Sany service team crossed the plains and mountains and rivers, traveled all over the coastal ports, and measured the depth of the service with their footsteps. The inspection of each equipment is the fulfillment of customer promises, and every kilometer is the adherence to the original intention of quality.

In the name of professionalism, we will protect every trust

    This inspection focuses on two key points:

    1. "Cool": In response to high temperature weather, service engineers conduct a comprehensive inspection of the air conditioning and refrigeration system of the equipment to ensure that the cab is constant and comfortable, and "send coolness" to customer operations.

    2. Special fire prevention investigation: from line aging detection to engine oil leakage investigation, eliminate potential safety hazards of equipment fire, and build a safety line with a "zero tolerance" attitude, so that customers can rest assured.

Deliver classes to the scene to empower customers to grow

    Service is not only about solving problems, but also about delivering value!

    During the event, Sany Offshore's R&D engineers and service engineers carried out a number of on-site trainings by inviting customers to return to the company and going deep into customer sites to continuously improve the skills of customer operators and maintenance personnel.

Zhuhai special training: Carried out 3 sessions of Zhuhai customer training, and carried out equipment driving and maintenance training for 52 customers

On-site practical teaching: Carry out 22 customer on-site trainings, guide 363 operators and maintenance personnel step by step, from fault prediction to rapid troubleshooting, and comprehensively improve customers' independent operation and maintenance capabilities

The story behind the pennant is responsibility and motivation

    During the event, the pennants from customers were particularly heartwarming.

    "Enthusiastic service, first-class technology", "excellent technology, first-class service"......

    Every word is the customer's recognition of the Sany team, and it is also the driving force for us to continue to improve.

Mountains and rivers are boundless, and services are endless

    Over the years, Sany Offshore has changed its continuously upgraded technology and products, and what has not changed is the sincere original intention of "everything for customers". In the future, we will continue to protect the stable operation of each equipment with the attitude of "thousands of miles"!

Serving thousands of miles

    Interpret responsibility with action and create value with service!