Use the sun, moon, and stars as proof, and protect every device you have

The protection of the sun, moon and stars is an unchanging commitment to every Sany customer. "The equipment is walking abnormally, and the production progress cannot be delayed!" At about 16 p.m. on September 28, the anxious voice of customers came from the mobile phone of Wang Chao, a service engineer at Sany.

"Don't panic, I'll be there soon!" Wang Chao hung up the phone and immediately packed his toolbox to drive. In the late autumn afternoon, the sun has lost its warmth, the afterglow of the sunset has long disappeared into the horizon, and the coolness of the autumn night has hit. After arriving at the scene, he did not delay for a moment, and got out of the car and went into maintenance. He opened the toolbox and followed the standard process to troubleshoot item by item, from the drivetrain to the hydraulic circuit, from the sensor to the control unit. When he encountered suspicious wiring, he even lay on the ground and looked closely at each terminal. The flashlight wandered between his fingers, and the beads of sweat on his forehead flowed down his cheeks and landed on the collar of his overalls, and were condensed into cool wet marks by the night wind.

Time passed in the alternation of wrenches and screwdrivers, and the last afterglow of the sky was gradually replaced by starlight. When Wang Chao tightened the last hydraulic pipe bolt, it was late at night when he raised his hand to look at his watch. As the roar of the equipment sounded smoothly, the customer's frowning brows slowly relaxed.

Wang Chao smiled and waved his hand, but stumbled when he got up - after several hours of squatting and repeatedly tightening the bolts, Wang Chao's legs were already numb, his arms were sore and weak, and even the hands holding the car keys were trembling slightly. In order to ensure the safety of driving, he took a short break in the car and went to the next stop.

     "Take the sun, moon and stars as evidence to protect every trust of customers."This is not a slogan, but countless Sany engineers like Wang Chao, with perseverance in the middle of the night, professionalism during maintenance, and rushing before needs, practice Sany's service commitment of "everything for customers" - just like this starlight, ordinary and firm, always illuminates where customers need.