Technology Empowerment Service Escort | Sany Offshore Customer Skills Training came to a successful conclusion



Recently, a skills training focusing on professionalism and practice was successfully carried out in Sany Industrial Park. More than 40 technical backbones from a number of cooperative enterprises gathered together to discuss the practical experience of equipment maintenance and service with Zhang Minghua, the chief service expert of Sany Offshore Engineering, to achieve a deep integration of theory and practice.

Zhang Minghua combined typical cases to systematically analyze key nodes and practical skills in equipment maintenance to help customers clear knowledge blind spots in daily work and improve fault prediction and handling capabilities.

The customer also walked into the Sany smart factory to observe the intelligent manufacturing process and lean management level on the spot, and felt Sany's professional strength in product manufacturing and service guarantee up close, further enhancing the confidence of cooperation.

Listen to your customers and continuously optimize your services

The Sany Offshore Service Team attaches great importance to every suggestion put forward by the customer, and some key opinions have been included in the follow-up service optimization plan, including:

1、intelligent upgrading promotes equipment automation and energy conservation to improve operational efficiency;

2、Speed up after-sales response, optimize service processes, and shorten fault response and maintenance cycles;

3、Customized training According to customer needs, carry out special training on electric products and China IV models.

Work together to build a new ecosystem of systematic services

In 2025, Sany Offshore has carried out more than 50 customer trainings at home and abroad, and trained more than 1,500 operation and maintenance personnel. In the future, Sany Offshore will continue to increase training investment and build a systematic empowerment system: hold more than 10 regional trainings every month; Offline training in Zhuhai factory is held quarterly; Annual customer summits.

Sany Offshore has always taken professional services and continuous innovation as the cornerstone, and works hand in hand with customers to create a new service ecology of intelligence, efficiency and reliability.