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Sany Offshore 2017 "Value Service Global Tour" was officially launched - a new era, a new Sany

  • 2017.05.27

On May 25, 2017, the launching ceremony of Sany Marine's 2017 Value Service Global Tour was held in Changsha Industrial Park. Sany Offshore joins hands with the global service team and supporting manufacturers to solemnly swear that it will exhaust all means to solve customer problems and improve customer satisfaction to a new height. At that time, more than 300 service soldiers and nearly 100 service vehicles will be dispatched to all regions of the world, which lasted 120 days, and a total of 2,800 units of active inspection and free maintenance equipment, which fully opened the prelude to the construction of service brands in 2017.

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Mr. Zhu Jianhai, Secretary General of China Port Association, Mr. Chen Lin, President of Sany Offshore Research Institute, and customers and friends from South China and Central China attended the launching ceremony. Mr. Zhu Jianhai took the stage to deliver a speech, praising Sany's achievements in the global value service industry over the years, and putting forward expectations for the activities in the past 17 years.

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Wang Wei, the commander-in-chief of Sany Offshore's 2017 Value Service Global Line and the Service Director of Sany Offshore Marketing Company, introduced the details of the 2017 Service Global Line in detail, and the specific measures include: "Led by active spot inspection, comprehensive inspection of equipment critical parts, hydraulics, electrical systems, air conditioners, etc., and troubleshooting them one by one; With mine clearance operations as the auxiliary line, a special team for legacy problems was established to thoroughly solve the problems left over from the history of the product and the new problems found in the activities; Take customer training as an interaction, carry out equipment operation and maintenance training, collect product improvement suggestions, understand customer voices, exchange experiences, learn and improve skills; Taking the opportunity of accessories reward, Sany pure maintenance accessories are preferentially purchased for mutual benefit and win-win.

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At the same time, in order to further guide the upgrading of the service brand, in 2017, Sany Offshore cooperated with outsourcing manufacturers and service providers to enhance the sense of participation of customers through the global inspection activities of value service with the theme of equipment inspection and maintenance, so that customers can feel the Sany service concept of "all for customers, create customer value", and jointly build the "global service brand" of Sany Marine.

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