Across the five major island groups! Sany Indonesia's national service is in full swing

In June, Sany Group's "Service Journey" activity in Indonesia was launched, and the team of outlets in Kalimantan, Maluku, Sulawesi, Sumatra and other outlets braved the heat wave and crossed five major island groups to provide customers with equipment inspection, preventive maintenance and on-site training, and practiced the firm commitment of "customer first" with hard work.

June tackling: 1,000 pieces of equipment have a new look

In June, the East Kalimantan team of Sany Indonesia went deep into the front line of the mining area and completed the inspection of 96 equipment. "With the professional support of Sany, we feel more at ease working together!" Customer recognition shows the value of service.

At the same time, the South Kalimantan team focused on 35 equipment of PSI's major customers and implemented preventive maintenance - strictly following the operation and maintenance manual specifications, conducting detailed testing of key components such as hydraulic systems and power units, and simultaneously carrying out on-site practical teaching to ensure that the customer team mastered the key points of daily maintenance.

By the end of June, more than 1,000 equipment inspection services have been completed at various outlets in Indonesia, building a solid line of defense for customers' construction.

Deep cultivation in July: technology empowerment shows strength

In July, Sany service engineers traveled through the East Kalimantan mining area during the tropical rainy season and went to the site to inspect 39 equipment one by one in response to the customized needs of PST major customers, and actively investigated potential faults.

Through classroom explanations and on-site practical operations, the engineer team taught daily spot inspection and maintenance specifications such as engine oil inspection and air filter replacement. In response to the problem of gearbox shifting failure, ECU data diagnosis + real vehicle disassembly demonstration is used to allow operators to master the "sound discrimination" troubleshooting skills.

"The Sany team has rewritten our understanding of after-sales service with professionalism! The person in charge of the PST mining area said that he has more trust in Sany's after-sales service capabilities and expressed a positive attitude towards follow-up equipment procurement and long-term cooperation.

Multi-point flowering, service continues to upgrade

Sany has nearly 3,000 units of equipment on Sulawesi Island, and in July, the Sany engineer team completed 553 inspection services here, and it is expected to complete the inspection of 518 equipment in August.

The number of equipment in the Maluku Islands outlet exceeds 900, mainly pump road equipment and crane equipment. targetedroad rollerEquipment use characteristics, engineers focus on checking the steel wheel shock absorber, engine and other fault-prone parts. 154 inspection services were completed in July, and 250 equipment inspections are expected to be completed in August.

"The professionalism of the Sany team is admirable! Not only is the technology excellent, but it also takes the initiative to solve problems for us, and such a service makes us full of confidence in the equipment! Many customers highly recognized the professionalism of Sany Service and expressed their willingness to deepen cooperation.