Sany Group's satisfaction survey in the first half of the year ended successfully: 150,000 rewards were issued, with a praise rate of 95%!

5In the month, Sany Group carried out a customer satisfaction survey and issued questionnaires to customers140000Portion. According to statistics,in common31000customers participated in the event, and the customer satisfaction rate reached95% above.

A total of 100 people were received for this research activity4000customers' suggestions and suggestions for improvement. After receiving the results of the survey60Within days, Sany Group concentrated on dealing with and quickly solving customer feedback problems151to adopt customer suggestions635and rewarded the adoption of the proposal, amounting to50000Yuan.

▲ Customers make suggestions to get red envelope rewards

In addition, in order to reward the support and participation of customers, cash rewards were also distributed for this survey810,000 yuan, mobile phone5Stage, Trinity model60pieces, the total value exceeds1510,000 yuan According to statistics,Since the launch of the customer satisfaction survey of Sany Group, Sany Group has issued a total of nearly one million yuan in rewards, which can be described as full of sincerity.

Some participating customers said in their messages that through the development of this survey activity, he saw the sincerity of Sany Group to continuously improve its products and services, and this kind of activity also built a bridge of communication between the enterprise and customers. People related to the event said that this event is strictly in accordance with The development of the requirements of Sany service policy "all for customers" has further promoted the improvement of Sany products and service quality.

▲ Customers will be rewarded for participating in the questionnaire

It is reported that2018In the second half of the year, the online satisfaction survey will be launched, and many gifts will also be prepared.At that time, as long as you pay attention to Sany GroupSANYOfficial account, online evaluation of the Sany satisfaction questionnaire can be drawn, of which the first100Both digit and integer multiple evaluators can obtain the Trinity model, No5000Digits and integer multiples of evaluators can get Sany mobile phone rewards.

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