Service Pioneer Line|Crisscrossing Hainan Island, guarding every journey

In order to supplement the service strength of Hainan，Last year, Sany transferred a service engineer from Guangxi，Responsible for local trackscraneand maintenance work of tower cranes。Early last year，He WenbinTake the initiative to ask，Went to Hainan alone。

"I was a little scared when I first went，Because I had only been in the company for about five months at the time，Has been in charge of the service of crawler cranes，But there are a lot of Sany tower cranes in Hainan，I haven't touched it。I was scared though，But I also believe that I can handle it。I dare to come，Still have confidence in yourself。”He Wenbinsay。

One person is responsible for the service of two types of products in Hainan Province，The biggest difficulty is that we are overwhelmed。It's still working on it，Not long after, another call was made，“Customers are sometimes in a hurry，I don't have a helper，It's a little bitIt should not be called heaven and earthmeaning。”

If the two summons are far apart，For example, Haikou to Sanya，Across the entire Hainan Island，That's even harder。He Wenbin recalled the situation at that time,“One time it was in HaikouJust finished serving，I received another invitation from Sanya，It is necessary to go to the site for processing。Waited until Sanya，Finish the service，There was also a call from Haikou，He ran back to Haikou。Three round trips on the same day，Until the evening10dot，I'm still on my way。”

"But，Hard work is hard work, in HainanthisIn the past few months, my personal skills and communication skills have improved a lot.When I first came to Hainan，The technology is not too good yet，Study a very simple fault to study until the evening11dot。Fortunately, diligence can make up for it，Now I'm finally able to be on my own in a foreign land。”

Before working as a service engineer，He WenbinDoing simple mechanical maintenance work in the factory，There is no need to deal with customers，Just do the job at hand。Right now，Became a service engineer，It's not just about solving problems with the equipment，It is also necessary to have a deeper communication with the customer，Gain the trust and understanding of your customers，It's extremely challenging。

“No one wants to leave their homeland, but someone has to do it。If I want to do it, I want to be more trained，The strong man is angry, and An can defend the void？”He WenbinalwaysKeep in mind the service mission and stick to the cause of Trinity. now，He still strives to learn and grow himself, and creates value by practicing service with practical actions。