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Service Hotline 400-8878-318
Sany Heavy Industry Sany Heavy Industry Co., Ltd. (SH:600031)
Trinity International Sany International (HK:00631)
Sany Renewable Energy Sany Renewable Energy (SH:688349)

Excellent service deeds|Day and night Trinity service

  • 2022.03.16

The winter in northern Shaanxi is very long, autumn goes early, spring comes late, and the whole land of northern Shaanxi has been wrapped in severe cold. Without the abundance of autumn, the mountains are brown and yellow, losing their former colors, and the mountains and fields appear unusually monotonous and boring, only the dead branches and leaves that are swept up by the wind fly helplessly, making people lack vitality and vitality.

Shaanxi service engineer Qian Wu is repairing the drill pipe at the construction site, suddenly received a call from other equipment bosses, was told that there is a problem with the equipment drill pipe, in order to rush to the next customer site earlier, the engineer repairs the drill pipe to the customer 24 hours a day, the temperature has been as low as -10 °C at night, and the conversation is constantly shivering, but such an environment can not affect our determination to repair! When the drill pipe was repaired, it was 9:00 the next morning, and the customer was very happy to see the normal construction of the equipment, and admired our service attitude and professionalism.


The engineer rested in the car for a while, then took the tools and went to the next construction site, and when the customer saw the engineer coming to the construction site, his anxiety was somewhat relieved. After inspection, the drill pipe can not be pulled out in the hole due to the cracking caused by the stuck rod, in order to allow the equipment to resume construction as soon as possible, the engineer determined the maintenance plan and immediately began to repair, when the drill pipe was repaired, the customer was very excited, and said: You are too powerful, I was afraid that you would not be able to catch up, I didn't expect you to arrive so soon, and also work overtime to repair, your service is really impeccable! In order to express his gratitude, the customer specially made a pennant to send to the engineer!

As a Sany service engineer, we will do our best to meet customer demands and solve equipment failures; Being slow and hateful, being conscientious and responsible, and not afraid of hardships are the most basic requirements for oneself.

The customer sent the pennant, which is the affirmation of our Sany service engineers, and our Sany service soldiers are still forging ahead, keeping in mind the original intention! We will continue to work hard to make the service more than ever!



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