In the whole of Ningbo, only he can repair!

Zhang Xiangxiang, Senior Service Engineer of Sany Heavy Machinery, Service Director of Zhejiang Chengfeng Ningzhou, winner of Sany Group's 2022 Excellent Service Engineer, and a well-known local "Typhoon Retrograde".

On July 30, 2020, Category 13 Typhoon Hagupit quickly approached the coast of Zhejiang, and government agencies issued relevant warnings, requiring all offshore vessels to return to work immediately.

Before the typhoon, six Sany excavators were on a cutter suction boat. At 5 p.m., one of the excavators on board suddenly stopped due to the injection of seawater, and one side could not be fed. The customer urgently called Zhang Xiangxiang: "If the equipment cannot be restored in time, more than 60 muck ships will have to carry the muck back, and the economic loss will exceed more than 1 million yuan."

At this time, there were still 23 hours before the landing of "Hagupit", and the sea was very windy and rough. There was no time to hesitate, Zhang Xiangxiang jumped on the boat alone, worked hard for 5 hours against the typhoon, "rescued" the machine, and became famous in the local industry.

The eastern part of Zhejiang is located on the coast, and the working conditions are salty and humid, so Zhang Xiangxiang said that he should not only be a good "firefighter" for customers, but also a "health nurse". Over the years, he has taken the initiative to propose and implement 18 protection improvements, 48 free trainings, and more than 100 free clinics for customers, effectively ensuring the attendance rate of customers' equipment.

Entering the new era, with the batch entry of Sany electrified equipment into the market, Zhang Xiangxiang took precautions, led the team to learn electrification equipment, charging piles and other related knowledge in advance, and obtained the electrician certificate qualification in 2022, "At present, there are 3 electric excavators in Ningbo, which only me and our team can repair." ”

Superb skills and considerate service have completely retained the hearts of customers.Driven by Zhang Xiangxiang's service, at present, the customers of offshore construction in Zhoushan and Liuheng in the entire eastern Zhejiang region have chosen the Sany brand.

Busy, fulfilling, overcome every difficulty, serve every user! This is Zhang Xiangxiang, the outstanding service engineer of Sany Group in 2022, ordinary and warm.

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