Sincere service | During the holidays, 650 electric heavy trucks were maintained in winter

"Exceeding customer expectations and industry standards" is the working creed of Sany electrified direct service engineers, who not only have mature and excellent technology, hard-working perseverance, and the courage to take responsibility.

At the same time, they believe that with a paranoid attitude, they will exhaust all means to make the service unstoppable. It is these beliefs and creeds that have created the industry-leading service "soft power" of Sany Electrification.

"7X24 hours on standby, time is always left to customers" This is the real work portrayal of Sany electrified direct service engineers.

I especially remember this year's Mid-Autumn Festival and National Day 8-day long holiday, in the holiday of thousands of lights reunion and leisure travel, Sany electrified direct service engineer Zhou Zihao led the team to be stationed in various regions of Tangshan, Hebei Province, and coordinated 650 Sany unitsElectric tractorThe after-sales service guarantee is to do routine inspection and maintenance of customer vehicles before the arrival of the extreme cold in the northern winter.

In addition, 6 Sany electrified direct service engineers, based in Tangshan, completed the pre-delivery inspection of 20 intermodal fleets and 10 new vehicles of Guoshun fleet in the five direct service centers of Qianxi, Zunhua, Fengrun, Fengnan and Caofeidian, so as to ensure that the new cars are fully put into use during the holidays.

The cold winter in the north is approaching, in order to ensure that the vehicle has a worry-free battery life after entering the winter, Zhou Zihao, a direct service engineer, balances the battery day and night, and rotates and balances the battery with the battery life attenuation voltage difference to further improve the vehicle's winter endurance.

During the 8-day holiday, he balanced more than 18 battery equipment, effectively ensuring the customer's winter car needs.

In order to fully ensure the normal operation of customer vehicles, "7 × 24 hours" is online every second, and the on-site work is day and night, all in order to give priority to the interests of customers.