Blockbuster | Sany pile crane 2024 outstanding service engineer list

On the occasion of the opening of this new chapter, we solemnly commend 5 outstanding service engineers with outstanding performance and outstanding performance in 2024, who interpret the responsibility and responsibility of Sany people with their actions!

2024 Outstanding Service Engineer

| Li Ji  Guangdong Branch

Senior Service Engineer

The first branch in the performance of service accessories

Completed 439 service orders

After 14 years in the company, there are no complaints and bad reviews

Efficiently solve equipment failures, selfless sharing helps the team grow, and wins praise from customers and colleagues

Service benchmark deeds

Engineers worked continuously for 16 hours to overhaul the equipment, shorten the equipment downtime cycle, ensure the completion of the project on schedule, and won praise from customers with superb service skills and serious and responsible service attitude.

|Tan Junbin  Guangdong Branch

Completed 405 service orders

After 6 years in the company, there are no complaints and bad reviews

One-click recall rate of 99%

99% on-time arrival rate

Respond to customer service needs in a timely manner

No. 1 spare parts sales branch

Exceeding the quota for accessories

Service benchmark deeds

The customer was urgently called late at night, and the engineer rushed to repair and resume the construction of the equipment for 8 hours all night to ensure the progress of key projects, and was highly praised by the customer for "excellent technology and warm service".

|Shu Ben  Central China Branch

Service Director of Shaoyang Outlet

100% order satisfaction

100% on-time arrival rate

After 11 years in the company, there are no complaints and bad reviews

The first branch in the performance of service accessories

Exceeding the service parts target

He was selected as the Outstanding Engineer of the Year for the second time

Service benchmark deeds

The customer's new equipment suddenly failed, and the engineer repaired it for 20 hours overnight, and through professional maintenance skills, he kept the key construction nodes for the customer, and was recognized and praised by the customer.

|Li Jitao  North China Branch

Senior Service Engineer

Completed 377 service orders

100% order satisfaction

100% on-time arrival rate

After 6 years in the company, there are no complaints and bad reviews

Practice the service concept of "all for customers, create customer value".

Service benchmark deeds

During the Spring Festival, we took the initiative to conduct a comprehensive pre-inspection of the equipment for the regional start-up, escorted the construction of customers, guarded the health of the equipment in the cold wind of minus 15 °C, and demonstrated the service temperature of Sany.

| Liu HaoCentral China Branch

Senior Service Engineer

Accessories sales branch second

100% order satisfaction

99% on-time arrival rate

After 15 years in the company, there are no complaints and bad reviews

With a paranoid attitude, exhaust all means to make the service to the point of no return

Service benchmark deeds

The engineer received the call at noon and immediately went to the construction site, checked the equipment for 14 hours in a row, and solved the fault until the early morning to ensure the normal construction of the customer the next day, which was well received by the customer.

Ingenuity escort, mission must be achieved! In the future, Sany Intelligent Manufacturing will continue to take professionalism as the spear and responsibility as the shield, lead all service engineers, continuously improve service quality, and create greater value for customers. Sany service is worthy of your trust!