Value customer story ∣ Intention is the upward wheel

When talking about Trinity, Mr. Xue's words were full of praise.

Since his first encounter with Sany in 2013, Mr. Xue has purchased it successively9 sets of Sany equipment。 Through nearly ten years of cooperation, Sany has also slowly entered the heart of this Xinjiang son doll from Jimsar with its excellent products and meticulous after-sales service.

In 2012, Mr. Xue from Jimsar began to contact the excavator industry. When he first entered the industry, he did not have a thorough understanding of mechanical products, whether it was in terms of performance or price, Mr. Xue was a novice. But through a chance job opportunity, Sany excavator entered Mr. Xue's field of vision. And it is precisely because of this chance acquaintance that it became a small turning point in Mr. Xue's life.

When he first came into contact with Sany, Mr. Xue traveled a lot, and in his spare time, he ran around to inquire about Sany products and conduct field visits. Later, with the recommendation and help of Sany sales and old friends, Mr. Xue also began to gradually become familiar with Sany excavators. If you saySany excavator has good performance and low fuel consumptionThe product advantage is the reason why Mr. Xue is excited about the Sany excavator, and the story he experienced after purchasing the Sany excavator has strengthened Mr. Xue's choice.

Most of Mr. Xue's projects are located in the hinterland of the Tianshan Mountains, and the rugged mountain roads, intermittent communication signals and difficult and severe operating environment will inevitably encounter problems in the process of project operation - excavator maintenance.

For engineering operations, excavators are like a lifeline, and once the excavator is abnormal, it will be a fatal blow to the project. Sany's service engineers can always show up in time to carry out excavator repair and maintenance work for Mr. Xue and solve Mr. Xue's urgent needs.

In addition to this kind of warmth in the snow, the trickling after-sales service also warms Mr. Xue's heart. Since the purchase of the Sany excavator, Mr. Xue has rarely taken the initiative to worry about the regular maintenance and overhaul of the excavator, and the Sany service engineers will do it in advance.

"The wise change with the times, and the wise are made according to the situation."

always maintain the courage to open roads in the mountains and build bridges in the face of water, and always put the interests and experience of customers first; Treat the task with the determination of "not breaking Loulan and never returning". This is Sany's profound historical self-confidence and Sany's profound development consciousness. Adhering to the "Serve customers with heartThe enterprise spirit of "Sany has refreshed the "Sany speed" again and again, showing the "Sany precision" and highlighting the "Sany temperament".

Looking up at the starry sky, the Big Dipper is bright. Sany has not stopped moving forward, and those spirits of putting customers first and serving customers with heart will never stop.