Why Trinity is worthy of appreciation

Recently, Fortune (Chinese edition) released the "2016* Most Admired Chinese Company Ranking", which is a barometer of the soft power of Chinese companies. Sany Heavy Industry and Alibaba, Huawei, Haier and other enterprises have been selected, Sany Heavy Industry ranked tenth on the list, is the first construction machinery manufacturer on the list.

Why did Sany win the favor of 35,000 Chinese business managers and stand out from 294 candidates? In addition to the prescribed indicators, Sany *Yue's product quality, considerate service and meticulous corporate culture, which are integrated into the "genes" of the enterprise, are important factors that make it win the appreciation of the public.

* The more the product quality

Construction machinery is the core industry of Sany Group, and its products include concrete machinery, road construction machinery, excavation machinery, piling machinery,Truck cranesmachinery, crawler lifting machinery, coal machinery, port machinery, etc. Sany follows the standards of "lean" product quality and "refinement" of product appearance, takes high-quality management personnel, technical team, and skilled workers who master standardized operations as the core manufacturing team, and uses GSP, MES, CSM and QIS to create a solid product quality by using advanced manufacturing management systems and process-based production lines, as well as strict quality inspection systems.

The "five steps * beyond the method" of quality management proposed by Sany: STEP1: standardized operating system (basic guarantee); STEP2: Check the quality system (non-conforming products do not flow into the next process); STEP3: Guarantee the quality system (do not produce non-conforming products); STEP4: Preventive quality system (no non-conforming products are produced); STEP5: * The more quality system, so that the product quality has been recognized by the market. A typical example is that the market share of Sany excavator has been 5656 for four consecutive years. The reason why Sany excavator can break the monopoly of foreign capital and stabilize the position of the market *5656 is that it has excellent quality and has established a good brand.

Not only that, Sany will regularly release the "Quality White Paper" to put forward the problems that need to be improved in the products, and always sound the alarm for Sany to promote the continuous improvement of products.

The 86-meter boom pump truck independently developed by Sany not only has the highest quality, but also has created a number of world records; In crawler cranes, wind power energy, etc., Sany also continuously improves product quality with its best technical research and development capabilities.

Attentive service

In order to bring customers a better experience, Sany has implemented a series of digital service commitments such as S123, S520, S315, 7*24 hours online customer service, and recently launched "5231, worry-free life" - service 2.0 value commitment is to achieve the service to the point of no return: the replacement of heavy parts * 5661 saves 50% of the cost; 24-hour fault handling, 12-hour compensation shift; 3-year warranty; The service fee will be sent within 10,000 hours, and 12 free spot checks will be sent within 20,000 hours. No matter where the customers are, whether it is the sun or the cold winter night, as long as they are in need, Sany's customer service engineers will rush to their side in time to solve problems for them and provide them with Sany's most intimate service.

Meticulous corporate culture

To create a first-class enterprise, create first-class talents, and make first-class contributions, this is Sany's corporate culture, and this pursuit of the best corporate culture permeates every process and detail of Sany. Rigorous working methods such as "five-step law" and "quality white paper" are used to restrain the product production process and ensure the quality of the product. A series of digital service commitments constrain the product service process with precise numbers, such as arriving at the site within 2 hours after receiving customer needs, these meticulous to almost strict rules are only to bring customers a better product and user experience.

Sany's attention to detail is not only in the front end of the product, but also in the back end of the product that customers can't see, such as the production park and office area, which also reflects this meticulous corporate culture: the park environment is clean and tidy, and the office area is well-organized and spotless...... Sany's employees and products are driven by this corporate culture, paying attention to every detail, making each process orderly, and making the quality of each product more extraordinary.

A company to win the appreciation of the public, * is not overnight can be achieved, Sany its own perseverance and rigor, so that the public to realize such a company: with a meticulous attitude to pursue the quality of products, with all for the concept of customers, the service to the point of incomparable.