Service pioneers|Solve problems, they are always ready

The total area of Shanxi is 156,000 square kilometers, with a long distance of about 682 kilometers from north to south, and a short distance of about 385 kilometers from east to west. Shi Yajing, Zhang Jianhai and Guo Jian formed an after-sales service team here, responsible for the Sany track in the whole territorycraneof repair and maintenance.

Because the service area is too large, there will be occasional "delays" in the service, but customers say they can understand. Because they have encountered it more than once: the service engineer was temporarily called to the construction site to work overtime during the vacation, or was not called, the service engineer just passed by to see the car, and then took the tools and put on the helmet and went directly to the maintenance.

No, on an ordinary day in April, the weather became warmer after spring, and Shi Yajing and Zhang Jianhai had just returned from the construction site after repairing a piece of equipment. As the sun set, when they passed by Dingxiang, Xinzhou, they accidentally saw a Sany crawler crane lifting the pipeline. The two did not speak, looked at each other tacitly, stopped the car, and walked into the construction site.

In fact, according to the normal process, if there is no call, the service engineer can not bother. But the two of them got used to it, and carefully asked which area this was the equipment, who the customer was, and whether there were any problems with the equipment.

Unexpectedly, when asked, the operator said a few small questions. Although these problems do not affect the normal use of the equipment, in order to ensure that nothing goes wrong, Shi Yajing and Zhang Jianhai did not even have time to change their uniforms, and directly prepared tools to start maintenance. Both of them are very neat people, thinking about breaking the bolts today and preparing to find the right accessories.

The operator also said: In fact, it is okay to deal with it later. But they are "strong", and they must make one, two, three on the same day. The two of them didn't mind the mud in casual clothes, and rushed to stop the equipment, and immediately rushed up to hit the screws and hammer the steel plates. The setting sun shines on them, making them shine. The construction workers at the site also seemed to be infected and silently stepped forward to help.

The equipment is responsible for the charge, and Sany's service engineers are the solid backing. They stick to their posts, work hard, and pay silently; They are always ready to find and solve problems at the first time; They are always on the road, always guarding, and wholeheartedly ensuring the safety and stability of the equipment.