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10H uninterrupted repair, frost is a medal of responsibility

  • 2025.11.28

  • Trinity Heavy Machinery

The cold wind in the north in November cut through the twilight like a knife, and the sub-zero low temperature made the outdoor work of service engineers the ultimate test of will.

When the morning light was slightly exposed, the decisive battle had begun

On the evening of November 22, Li Haixing's mobile phone, an after-sales engineer in Sany Hebei region, rang suddenly - the traveling motor of a key equipment at a key construction site suddenly became abnormal! The construction period is tight, and the race against time is related to the major interests of customers. The customer's need is the order, Li Haixing did not hesitate for a moment, set off overnight, and rushed to the scene in the cold wind. The anomaly was hidden deep in the narrow gaps of the equipment, the metal surface was cold and piercing, and the heavy winter clothes made the operation even more difficult...... A series of movements unfolded calmly and skillfully in the cold wind.


Sweat condenses into "ice" at sub-zero

The days in the north are fleeting, the nights are getting darker, and the temperature has dropped below freezing. The live lighting is his only companion, casting his focused figure onto the icy steel behemoth. The hydraulic oil soaked the trouser hem, and the cold wind penetrated into the seam like a thin needle. And he didn't realize it, only the fault point that needed to be repaired in his eyes and the heavy customer promise.


      Ten hours, no drop of water entered

When the beads of sweat on his forehead slid down his cheeks and dripped onto his mask and helmet, they instantly condensed into crystal ice particles. The brim of the hat seems to be inlaid with a circle of "ice rings", which is the most silent but powerful "medal" of responsibility and responsibility.


Late at night, the roar rose again! When the equipment re-emitted a calm and powerful roar and all indicators returned to normal, the customer held Li Haixing's cold, greasy hands tightly, and his voice choked up: "Li Gong, thank you so much!" From morning until night, my pants were wet and my hat was frozen...... Sany service, as well as engineers like you, really have nothing to say! Li Haixing just smiled shyly, and his hoarse voice was full of sincerity: "It's okay, it's good if the problem is solved, and the most important thing is not to delay your construction period."

Sany Service is here to protect you


Sany Service Engineer: Li Haixing has been working for Sany since 2020 and has been working hard for five years, completing a total of 1,000 order delivery and service closed loops, and the landing of each order is 100% customer satisfaction, which is a solemn response to customer trust.

In Sany, there are many "Li Haixing" who face the scorching heat and cold, and run to the scene one after another. They use professional technology to fulfill the promise of "everything for customers"; They interpret the concept of "creating value for customers" with the ultimate perseverance. Sany Service not only repairs equipment, but also conveys trust and warmth. Because we know that behind every piece of equipment is the responsibility of the customer and the future.



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