Brand China Network: Desperate to rescue the excavator in the mud, showing the true nature of Sany service

Source: Brand China Network
 

Shot 1: That big smile

On the afternoon of October 12, 2010, Sun Qinyou, a service engineer of Sany excavator who was repairing machinery at the construction site in Junan County, Linyi, suddenly received a phone call, and the driver Mr. Liu called crying: "Sun Gong, come quickly, the excavator I drove is about to be flooded, please." ”

It turned out that Mr. Liu was driving a machine to work in a large river, and the excavator was stuck in the mud and could not move, while the dam upstream of the river had been releasing water, and the cab had been submerged. The situation was urgent, Sun Qinyou immediately packed up his tools and drove to the scene of the incident. He was stunned by the scene at the scene, in the middle of the river under the bridge, the excavator was only left with its high arms exposed, and Mr. Liu stood on the excavator and shouted at him, drenched. Seeing this scene, Sun Qinyou and another service worker, Cheng Xi, jumped into the river with their teeth and clenched their kits, and struggled to swim towards the machine.

After climbing on the excavator, Sun Qinyou immediately began to check the fault, and after the inspection, it was found that the fault was caused by the loosening of the solenoid valve 606 wire, and he immediately tightened it and linked the wiring harness. After everything was ready, Sun Qinyou jumped into the river again, groping for the removal of the silt and hard stones blocking the side of the track. After more than 2 hours of hard work, the excavator finally slowly climbed to the shore from the middle of the river. At this time, the red service T-shirt had been dyed black, but looking at the excavator standing upright on the shore, intact, the two people with muddy faces showed a bright smile.

Shot 2: A real man covered in mud

At 18 o'clock on September 17, 2010, Han Shenglong, an after-sales service engineer of Sany excavator who had just returned to the company after completing the service, received a call from the 4008 service hotline saying that two excavators of Pan Renmin, a customer in Yancheng, fell into the river and could not be rescued by all means, and requested support from service personnel.

After putting down the phone, Han Shenglong and the same group of service engineers Huang Lijun and Qiu Qinglong immediately rushed to the scene. After arriving at the scene, the three were stunned by the scene in front of them: they saw that most of the two excavators had sunk into the river, and the water had flooded to the cab.

The three of them immediately decided to build two dikes at the edge of the river and bring in a pump to drain the river. Slowly, the riverbed was revealed, and the fishy-smelling silt surrounded the excavator. Cranes that can't find a lifting point are also helpless. At this time, the three of them did not hesitate, took off their coats and pants, jumped shirtless into the mud, struggled to find the hanging point, and struggled to pick up the mud around the excavator. Because the silt was too wet and soft, it quickly poured back after being peeled off.

The three of them persevered, wielding shovels vigorously to fight the mud. In the end, the steel pipe was successfully driven into the river and the wire rope was knocked into it and fixed. When everything was ready, the excavator was slowly lifted out of the silt by a crane.

At this time, it was the early morning of the second day, and although I felt very tired, the hearts of the Sany service engineers who had overcome difficulties and won the touch of customers were full of joy.