Xinhuanet: Remote service wins the market, intelligent dispatching and cost control - remember the change of "intelligent manufacturing in China" of Sany Heavy Industry

"We network 200,000 devices that we sell outside the country, generating 200 million pieces of data every day, which helps us continuously improve our R&D services and win the market." He Dongdong, vice president of Sany Heavy Industry Co., Ltd., said.

At the China International Industry Fair held in Shanghai not long ago, Sany Group, the parent company of Sany Heavy Industry, as one of the 46 intelligent manufacturing pilot demonstration projects identified by the Ministry of Industry and Information Technology, demonstrated the level of "China's intelligent manufacturing" in the construction machinery industry to the world.

Six years ago, Sany Heavy Industry proposed to build a digital factory, which opened the exploration in the field of intelligent manufacturing. "At that time, in addition to providing customers with more efficient services, there was also a consideration to reduce the risk of customer arrears, once the customer defaulted on the installment payment, the company could remotely lock the phone." Zhou Zhijun of the Process Information Department of Sany Heavy Industry said.

Since then, Sany has installed smart terminals on all factory equipment, and at the same time, it has also equipped after-sales service vehicles and service engineers with smart terminals or smartphones to "connect" equipment and service resources. "In this way, on the background management platform, the location and busy status of service resources are clear at a glance." He Dongdong said.

The initial intellectualization made Sany Heavy Industry quickly taste the sweetness. He Dongdong told reporters that after intelligent scheduling, when the customer's equipment fails, the company can dispatch engineers and distribute accessories nearby, which not only improves service quality and reduces customer downtime losses, but also greatly saves service costs and is more energy-saving and environmentally friendly.

However, the global technological reform has brought much more surprises to Sany Group. In 2014, Sany Group launched the construction of a big data platform, and through independent research and development, established a big data storage and analysis platform, which greatly improved the ability to serve customers. "Through big data analysis, we can further optimize the turnover of spare parts, and on the premise of ensuring the same service level, the inventory level can be reduced by nearly 50%, and the accuracy of spare parts demand forecasting can be increased by 25 percentage points." He Dongdong said.

The "magic" of big data has made Zhou Zhijun, who has worked in Sany Heavy Industry for 17 years, feel deeply. "Through big data analysis, we found that:craneThe force of the fifth section arm is heavy, and in the subsequent design and manufacturing, the fifth section arm of the crane is reinforced. ”

Sany Heavy Industry has 200,000 equipment in China, such as the start-up rate, start-up hours, operating conditions and other data information, and even as an important basis for China's macroeconomic operation research and judgment.

The "No. 18 Plant" located in Changsha is the world's most advanced modern digital factory established by Sany Heavy Industry with the help of the concept of intelligent manufacturing. The logistics, assembly, and quality inspection links in the plant have been automated, and one order can be quickly and accurately decomposed to each station step by step, and one pump truck can be rolled off the line in 1 hour, and an excavator can be taken off the line in 5 minutes, realizing a real "smart factory".

"Different from the purchase of international mature control modules, we have independently developed intelligent control systems based on the concept of 'autonomous, safe and controllable' from the very beginning." He Dongdong introduced that in recent years, Sany Group has invested hundreds of millions of yuan to establish two subsidiaries, Sany Intelligent and Shanghai Huaxing, specializing in the manufacturing of intelligent core basic components and the research and development of key technologies. This seemingly "unprofessional" approach not only greatly promoted the sales of Sany Group's host products, but also directly brought more than 700 million yuan in output value.

At present, Sany Group has realized the centralized management of global R&D data and 24-hour collaborative R&D around the world. In the transformation and development of Made in China to "Made in China", Sany Heavy Industry has achieved the strategic goal of "one high and two cores" of high-quality products, independent research and development of core technologies, and independent manufacturing of core components through the independent innovation platform.

With the shrinking domestic demand, the pace of internationalization of Sany Heavy Industry has been further accelerated. In the first half of 2015, Sany Heavy Industry's international sales reached 5.438 billion yuan, accounting for 40.53% of the company's sales revenue. At present, Sany Heavy Industry's overseas business quality has maintained a good momentum, and sales in Asia Pacific, Latin America, India, Germany and other regions have achieved rapid growth.

"In the past few years, the leaders of the business company I am responsible for have paid more and more attention!" He Dongdong, as the "* process information officer" of Sany Heavy Industry, said that in the expansion of the international market, "we are actively applying the 'Internet +' strategy, breaking the traditional agent model, and greatly improving R&D, service and sales capabilities through the Internet and big data to achieve "subversive" development."