Earth and stone mechanicsConcrete machinerycranePavement machineryPile MechanicsCoal machineryPort machineryWind power equipmentTrinity heavy truckTrinity BuildersBroken equipmentPetroleum equipmentTrinity EnvironmentEnvironmental protection engineeringEmergency rescue equipmentMining dump truckstip truckAerial work machineryLithium battery equipmentwarehousing and logisticsPhotovoltaic productsHydrogen energy equipment
Micro-diggingSmall diggingMiddle diggingDig bigWheeled excavatorsLoaderDiversified productsAttachment
Pump truckMixer truckConcrete batching plantOn-board pumpsElectric vehicle pumpTractor pumpMortar pumpWet spray machineFilling pumpNew energy mixer truckDry mix mortar mixing plantMortar/concrete dual-purpose mixing plant
truck craneAll-terrain cranesTruss boom crawler craneTelescopic boom crawler craneMultifunctional crawler craneFlathead tower cranetruck-mounted crane
reachstackerContainer empty container forkliftforkliftGrab steel (material) machinePure electric port tractorTelehandle forkliftShore container craneRail mounted container gantry craneTyred container gantry craneGantry crane
3.X Medium and low wind speed wind turbines4.X medium and high wind speed / all-weather / customized product platform5.X-6. X MW customized product platform
Smart PC equipmentSmart AAC equipmentIntelligent steel bar processing equipmentMobile crushing and screening equipmentMold fixtureCategory 2 standards3 soft 1 platform
Mechanical fracturingElectric drive fracturingOil equipmentWellhead automationOilfield machineryFracturing pumps
Pure electric pavement cleaning vehiclePure electric solid waste collection and transfer vehicleMunicipal maintenance vehicles
Compressed air foam fire truckdroneSpecialized fire trucksCombat support fire trucksRaise the high jet fire truckClimbing platform fire truck
Earth and stone mechanicsConcrete machinerycranePavement machineryPile MechanicsCoal machineryPort machineryWind power equipmentTrinity heavy truckTrinity BuildersBroken equipmentPetroleum equipmentTrinity EnvironmentEnvironmental protection engineeringEmergency rescue equipmentMining dump truckstip truckAerial work machineryLithium battery equipmentwarehousing and logisticsPhotovoltaic productsHydrogen energy equipment
Micro-diggingSmall diggingMiddle diggingDig bigWheeled excavatorsLoaderDiversified productsAttachment
Pump truckMixer truckConcrete batching plantOn-board pumpsElectric vehicle pumpTractor pumpMortar pumpWet spray machineFilling pumpNew energy mixer truckDry mix mortar mixing plantMortar/concrete dual-purpose mixing plant
truck craneAll-terrain cranesTruss boom crawler craneTelescopic boom crawler craneMultifunctional crawler craneFlathead tower cranetruck-mounted crane
reachstackerContainer empty container forkliftforkliftGrab steel (material) machinePure electric port tractorTelehandle forkliftShore container craneRail mounted container gantry craneTyred container gantry craneGantry crane
3.X Medium and low wind speed wind turbines4.X medium and high wind speed / all-weather / customized product platform5.X-6. X MW customized product platform
Smart PC equipmentSmart AAC equipmentIntelligent steel bar processing equipmentMobile crushing and screening equipmentMold fixtureCategory 2 standards3 soft 1 platform
Mechanical fracturingElectric drive fracturingOil equipmentWellhead automationOilfield machineryFracturing pumps
Pure electric pavement cleaning vehiclePure electric solid waste collection and transfer vehicleMunicipal maintenance vehicles
Compressed air foam fire truckdroneSpecialized fire trucksCombat support fire trucksRaise the high jet fire truckClimbing platform fire truck
Sany Heavy Industries Sany Heavy Industry (SH:600031)
Trinity International Sany International (HK:00631)
Trinity Renewable Trinity Renewable Energy (SH:688349)
Best Customer Care Award, win!
2021.11.30
On November 29, the 2021 China Construction Machinery Marketing & Aftermarket Conference officially kicked off. Trinitycrane"Service first, ability upgrade" value service global tour, won the "2021 China Construction Machinery Top Ten Marketing Events" Best Customer Care Award.
From September to November 2020, Sany Heavy Machinery launched a global tour of value services with the theme of "Service First, Capacity Upgrade", aiming to create a peak customer experience, strengthen customer equipment care, promote service transformation and upgrading, and set the most attitude and warmest service benchmark for the industry.
During the event, a total of more than 700 service vehicles, more than 30 service inspection vehicles, more than 1,200 service engineers, 300 supplier teams, more than 600 new sets of service tools, and tens of millions of yuan were spent to upgrade and supplement the hardware facilities of service outlets, warehouses, and overhaul plants.
At the same time, the "Ten Thousand Mile Cruise Service Team" was set up, the first free service day for customers, and "packaged", "personalized" and "customized" free physical examination services for equipment were set up to further expand the coverage of service resources.
During the whole activity cycle, in 29 regions across the country, special physical examination services covered more than 5,000 sets of equipment, and equipment maintenance parts worth more than 100 yuan were given away for free. Provide detailed and comprehensive safety operation and maintenance knowledge training to ensure that users correctly master equipment operation and improve equipment efficiency during operation.
So far, Sany Heavy Machinery Value Service Global Tour has been carried out for 12 years. In the face of the needs of the industry to structure a new development pattern and achieve high-quality development, Sany Heavy Machinery adheres to innovation, continuously improves the level of service capabilities, and improves the construction of service system. Adhering to the concept of service creating value, with the mission of customer satisfaction, efficient allocation of resources, improvement of feedback mechanism, and practical actions to practice "exhaust all means to achieve the point of no service!" The promise of ".
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