Sincere Service | The motherland border is 260 kilometers away from the direct service

"Slow like hatred, pursuit of excellence"The Trinity style culture has a deep influenceTrinity heavy truckThis group of young service engineers, in any corner of the motherland, as long as there are Sany products, as long as customers have needs, there will be Sany service engineers serving.

"With a paranoid attitude, exhaust all means to make the service irrelevant" isThe belief of all Sany heavy truck direct service engineers.

Naomaohu Town, Hami, Xinjiang, is located on the north corner of the east of Yiwu County, Hami District, Xinjiang.In the depths of the vast Gobi, on the border with Mongolia, it is adjacent to each other.

On June 22, the Dragon Boat Festival, which was originally a warm festival for families to reunite and eat rice dumplings, Wang Junjie, a direct service engineer, was stationed in the logistics park of new energy customers in Naomaohu Town, Hami, for this day100 unitsThe operation of new energy heavy trucks provides instant guarantee services.

Gobi drought and dust storms, Naomaohu Town has a high daytime temperature40℃, the sunshine time is long17 hours, nor can it stop the service of the little soldiers from "inspecting and fighting" every day.

Early in the morning of June 24, service engineer Wang Junjie received a call from another major customer in Hami City, reporting that a car occasionally jumped while charging, and asked the service engineer to go to the city to assist in the investigation and solution.

More than 1.6 million square kilometers of beautiful Xinjiang, even if it belongs to the Hami area, Hami Naomaohu Town is far from the customer car site in Hami City260 km by car。

"Okay! No problem. Wang Junjie immediately responded to the demand without a trace of hesitation.

He immediately reported to the customers in Naomaohu Town on the recent inspection, and there are currently 100 new energy heavy trucksStable operation, without any malfunctions and potential problems.15 minutesquickly organize tools and accessories and drive to Hami City.

Against the high temperature of 40°C, all the way bumpy and sand and dust rolling,More than 3 hoursFinally, it arrived at the customer's car site in Hami City. The captain of the convoy was in a hurry, and today he had a transportation task and could not wait for a long time.

Wang JunjieI can't care about wiping my sweat and resting, and I can't care about having lunch, pick up the toolbox and start troubleshooting. Under the scorching sun and high temperature, the driver on the side looked distressed and couldn't help, so he handed Wang Junjie water to quench his thirst and cool down from time to time.

The customer was very satisfied with the work efficiency and processing results of service engineer Wang Junjie, and gave a thumbs up, "There is a three-one nanny-style service, you can use it with confidence, you can make money!" We end the monthRepurchase 5 more units”。

Service is productivity, service is brand, and word of mouth is reputation. The direct service service of Sany New Energy Heavy Truck is really making the service unstoppable, so that customers can rest assured.This is also the "soft power" behind Sany New Energy Heavy Truck's repeated national sales championships!