Starry night rush to help, solve the urgent needs of users, this "post-00" is really good!

Jin Yang, service engineer, is currently in charge of the Sany track in the Huainan areacraneAfter-sales service work, he is a "post-00s", young but meticulous.

At 11 o'clock in the evening of September 6, when Jin Yang was about to finish work, he received a service consulting order from Tongling, and the customer reported that the 30-ton crawler telescopic arm equipment he drove was unloaded and automatically retracted because of the long-term construction. Because it involves hoisting safety, call for help to see if it can be solved through remote guidance.Through inquiry, Jin Yang learned that the equipment was hoisting the steel structure at a local construction site, and the construction period was very tight. In order not to delay the normal start of the equipment the next day, he decided to go to the site.

In order to solve the problem as quickly as possible after arrival, before departure, Jinyang planned the travel route and the work that needs to be done on the site in advance, such as which places and parts need to be disassembled and inspected, and how to solve the fault problem after the inspection.

At more than 3 o'clock in the morning on September 7, Jin Yang set off from Hefei and rushed to Tongling City, a distance of nearly 200 kilometers. Arriving at the scene at half past five, he began to troubleshoot in an orderly manner according to his original plan.

Jin Yang said: "The morning is still very cool, blowing the gentle morning breeze, lying in the middle of the arm and the crawler can not feel the heat, but after the sun comes out, the surface temperature slowly rises, the hot wind and the ground dew evaporate, you can't help sweating, at that time holding the disassembled parts in your hands, are all oil, and the sweat on your face can't be wiped off, but these are nothing." ”

After two hours of inspection and maintenance, the big arm of the equipment was slowly raised at 8 o'clock in the morning facing the sun. Seeing that the fault was lifted, the customer kept thanking: "The equipment is in a hurry to start, I don't know what to do, but I am relieved as soon as you come." ”

To do service, although he has to go out early and return late, and sometimes he has to face the sun and rain, Jin Yang has never complained, but likes this job very much. "Seeing the equipment back to normal and seeing the customers no longer anxious has allowed me to find my value," he says. ”