Quality is the starting point of dignity - interview with Liang Wengen, chairman of Sany Heavy Industry

Quality changes the world, Sany Heavy Industry, this is a very familiar advertising slogan. With the reporter's many interviews in Sany Heavy Industry, I slowly tasted the connotation of quality changing the world.
Liang Wengen, the main founder and chairman of the company, believes that in a sense, the unconventional development of Sany Heavy Industry benefits from the company's core technology, scientific and technological innovation is the propeller of Sany Heavy Industry's sustained and rapid development, and quality is the starting point of enterprise value and dignity, and it is an uncompromising thing. This belief will support Sany Heavy Industry to break the monopoly of foreign companies in the field of heavy industry manufacturing in the world.

Technology creates quality
In terms of technological innovation, Sany attaches great importance to the research and development of new products. The company invests 4%-7% of its sales revenue in technology development every year, and has set up research institutes in Beijing, Shanghai, Guangzhou, Shenyang, Xi'an, Chongqing and other places to ensure that the scientific and technological content of Sany products has always been at the leading level. After years of construction, Sany Heavy Industry Research Institute is at the leading level in China and has reached the world's leading level in the application of CAD and PDM, secondary development, computer engineering simulation (CAE), as well as kinematic analysis, dynamic analysis, and virtual prototype technology.
The strong R&D strength has helped Sany Heavy Industry to form considerable technical advantages in the industry, and has enabled the company to continuously refresh the world record, and its products continue to replace imported products in China. In Hong Kong, Sany Heavy Industry, which has the reputation of China's pump kingTow pump, sending the concrete to the height of 406 meters in the International Financial Center, breaking the Chinese record of 300.8 meters of concrete pumped by Sany Trailer Pump in Shenzhen SEG Plaza, and also setting a new world record. At the mouth of Wuxia Gorge in the upper reaches of the world-famous Three Gorges Project, four HBT60C-1816 concrete pumps newly developed by Sany Heavy Industry Co., Ltd. have brilliantly completed the pumping task of the world's 5656 large-span large-span concrete medium-bearing arch bridge - Wushan Yangtze River Bridge, and created three world records.

Quality underpins quality
To create world quality, product quality is crucial. Chairman Liang Wengen believes that quality is the starting point of value and dignity, and it is the only thing that cannot be compromised.
Sany Heavy Industry regards the quality project as a dignity project, and gives human dignity to the products, which is a combination of image, reputation, confidence and strength. This sense of 'dignity' comes from the internal and external troubles of China's industry, so it will break the monopoly of foreign-funded enterprises in the world as the belief and goal of entering the field of heavy industry manufacturing.
Committed to the standardization, innovation, diversification and high reliability of products, we can not only obtain higher prices and huge profits, but also determine the dominant position of enterprises in the market, so as to change the impression of low quality and low price formed by Chinese manufacturing in the outside world. In order to compete with foreign brands in the domestic market and succeed, in order to win market share in the global market by brand value, Sany Heavy Industry takes an international road without looking back, and tries its best to match the product quality with foreign products. To this end, Sany has established a quality incentive mechanism, a mechanism for quickly solving quality problems, a customer satisfaction evaluation system and a mutually beneficial supply and demand relationship.

Service extends quality
As an extension of quality, after-sales service has become an important means for manufacturers to cultivate their core competitiveness. The leading product of Sany Heavy Industry - construction machinery is used in a harsh environment, so users have very high requirements for the reliability and maintainability of the product.
To this end, Sany has established a set of practical systems, including customer complaint handling system, one machine and one file system, service index testing management, service logistics management, scientific distribution mechanism, perfect training system, etc. Three years ago, Sany Heavy Industry opened 800 telephones, and has 20 branches, nearly 60 offices, more than 200 after-sales service teams, 36 outlets and warehouses, and 57 service stations across the country, thus forming a nationwide network, and spending huge sums of money to establish a supervision and management system for the whole process of product manufacturing, commissioning, trial, quality inspection, installation, troubleshooting, and maintenance.
Quality to change the world is the unremitting pursuit of Sany Heavy Industry, and the company has also benefited a lot from it. Last year, Sany Heavy Industry ranked among the best listed companies in Shenzhen and Shanghai with an excellent performance of 1.35 yuan per share, and its main business income, total profit and net profit increased by 110-55% year-on-year. In the first quarter of this year, the company's main business income was 582 million yuan, a year-on-year increase of 98%; The total profit was 90.29 million yuan, a year-on-year increase of 60%.
Chairman Liang Wengen said that Sany's goal is to build a *5653 manufacturing enterprise, become a landmark enterprise in China's construction machinery manufacturing industry, and achieve market share industry, brand influence industry, capital appeal industry, talent ownership industry.

- Securities Times Liu Youping -